The Student Schedule Changes app continues to evolve to allow for enhanced usability. Please review all sections of this article to best understand the current process.
Please Note: This process is not typically open all year round, and each school will enable the process for one semester at a time. For example, Semester 1 might be turned on before school starts but Semester 2 will not be viewable until the school opens requests in December. Contact your school if you have questions on when that period of accepting requests might be.
- Top 10 Tips
View the video or step-by-step below:
Top 10 tips when using the app:
It is your responsibility to make sure you keep the core classes required for graduation (English, for instance).
Counselors cannot override a class when it's full. Keep checking the app to see if openings occur or look at other options.
New: Your Requests are in Draft status and will NOT submitted to your counselor until you click the "Send Draft Requests" button, and they become Active Requests.
Though your spot in a class is saved once you click "Select Course," if it is not submitted by clicking "Send Draft Requests" within an hour, the Draft Request will be deleted. You would have to select the course as a request again.
Once a class change has been approved by your counselor, it is final unless you go through the class change process again.
Options for Replacement courses at the bottom of the list are for ALC classes. If you are requesting ALC classes, they MUST be double blocked. This means that you need to take 2 classes on either A Day or B Day, requesting periods in the morning or afternoon as a pair of requests. The following example illustrates ALC requests in both A4 and A5.
Your school may or may not choose to allow classes to have a Waitlist option. You can now view your position in the waitlist.
You can drag and drop requests in a certain period to reorder the priority you want to assign them using the button in the left column. Click the Save Priorities button to keep your highest priority on top.
You are able to add comments to any request that you have made. Unread messages show with an indicator for the recipient for both you and your counselor.
- If your school allows Waitlists, you may create a Bundle of requests, with notes indicating the waitlisted class that group of requests hinge upon. (Read section about Bundles below.)
- Navigating to the Course Request App
In order to access the course request app, a student must be logged into their student portal. Once logged in and on the home screen, you will see a "Quick Links" section. The link to the app will be highlighted in blue in that list.
Please Note: Parents will not be able to access this directly, as login information from the student is required.
- Logging Into the App and the Screen View
Once the link is selected in the student portal, a student will be authenticated through their student email (Gmail) account. No passcode will be required.
If you get the following message, just click the link again and it will work:
Please note: If your app opens with the scale too large for your device, please use "Ctrl" + "-" to zoom out and view all functionality on the screen.
- Making Schedule Change Requests
View the video or step-by-step below:
Once a student is logged in, they should be able to see their schedule. It should look something like the following (please note that if you are using a mobile device, navigation may look slightly different). Please note that the following is a mock up.
To make a change to a student's schedule, select the edit schedule button next to each course, as shown below:
Please Note: See the 'Make A Course Selection' section below for more information on this step.
A list of possible replacements will be shown to the user as shown below:
To select a course as a replacement for a course (the name of the course is visible at the top of the screen), select the "Select Course" button to the right of the course you would like to switch into. Courses that are full may have a "Get on Waitlist" option. Depending on how the course that is being removed is scheduled, a student may be required to select more than one replacement course during a single request.
When you select a replacement, the request will go into a "Draft" state as shown below. The reason that requests go into a draft state first is so that you have time to create bundles for these requests before being sent to the counselor to process.
You DO need to "submit" your requests in an additional step. To perform that action, you need to select the "Send Draft Requests" as shown below:
Selecting the Send Draft Requests button will convert ALL draft requests into active requests to be viewable to the counselor.
Please Note: Draft requests are cleared out each hour, and deleted to prevent spots from being held unless truly desired. A request is considered truly desired once it has been converted to an Active status. Once a request is Active, it cannot be deleted. From the creation of a draft request (whether of type Request or Waitlist), you have one hour before it will be deleted.
Once a request is submitted, it will show as active until a counselor has made a decision, as shown below:
A student can cancel a request at any time by selecting the "Cancel Request" button on the right of an open request.
If a student preferred to see all courses that are available during a semester, when they are taught, and the seat availability in that course (often called the master schedule), they can select the "See All Course Options" button at the top as shown below:
Please Note: This option is only available when a school is accepting requests.
- Prioritizing Requests
You are now allowed to create multiple requests per period in your schedule. Because of this, you may prioritize the requests in your queue by dragging and dropping the class you want the most to the top.
Use the icon in the first column to Drag and Drop requests to the top or bottom within a certain period. Once a request has been placed in a new priority, the "Save Priorities" button becomes live and should be clicked to save the priorities.
You may consider including a comment to your counselor to explain your priorities.
Video of Priorities, Bundles and Comments:
- Bundles of Requests
What is a bundle? A bundle is a group of requests that should ONLY be processed together. For example, maybe you are waitlisted in a course and only want certain requests to be processed IF the waitlisted course is approved and processed as well. This will help your counselor know what to do with specific requests. If your school doesn't offer the waitlist option, you shouldn't create any bundles.
Please Note: A request can only be part of a single bundle. Additionally, the number of active bundles a student can have at a time can be limited by the Home School, if desired. If this happens, new bundles will not be allowed to be created until active bundles are reviewed and a decision is reached by the counselor. If a school limits the number of bundles, students will be shown a message at the top of the bundles screen and the Create New Bundle button will be greyed out if the Maximum has been met, as shown below:
Field Descriptions:
Nickname: This is a field where you can give the bundle a nickname for easier identification in the interface.
Description: This is where you will tell the counselor what you want to happen with this bundle of requests. Please feel free to be as specific as possible here. If you have multiple bundles that relate to each other, please make note of that here on each bundle.
When a bundle is created, the requests that are part of that bundle will have an icon next to the Request ID. Clicking on that icon will give you information on which bundle that request is a part of, as shown below:
- The "Make A Course Selection" Course
You may see a "Make A Course Selection" course on your schedule. This course MUST be replaced.
- Cancelled/Completed Requests
When a student cancels a request, it gets removed from the request list. Additionally, if a counselor has made a decision on a request, that will also show in the requests list.
Please Note: If a counselor has left notes on a request, a note bubble will appear next to the comments button.
- Frequently Asked Questions
Q. Why can't I change a specific course on my schedule? It has the not allowed symbol next to the course.
A. Schools have complete autonomy to choose which courses can be changed in the system. If you have questions about this, please reach out to your counselor directly for more information.
Q. Why can't I see my second semester courses to submit requests for them?
A. This system/process is not typically open all year round, and each school will enable the process for one semester at a time. For example, Semester 1 might be turned on before school starts but Semester 2 will not be viewable until the school opens requests in December. Contact your school if you have questions on when that period of accepting requests might be.
- Release Notes
Version 1.00 - Released August 1, 2024.
Version 1.01 - Released August 2, 2024
- Courses with no credit earned, such as Release Time, added as a selectable replacement course.
- Ability to see a master schedule to plan schedule prior to making requests.
- Error of blank screen when primary enrolled school is not accepting requests has been fixed.
Version 1.02 - Released August 5, 2024
- Some courses were not showing as full when they should have been. That is now corrected.
- Complete courses were being removed from the alternative list instead of just the section when the course that is desired is also the course that is being replaced.
- Logout button added.
Version 1.03 - Released August 6, 2024
- Introduced the "Make A Course Selection" process into the system.
Version 2.01 - Released August 1, 2025
- Complete revamp of the system to make room for Cross-Site courses. Includes new look.
- Waitlist functionality added to the system.
- Prioritization functionality added to the system.
- Anonymize feature added to the system for System Administrators.
- Messaging feature added to replace the comment feature.